![]() To locate the details of which registry keys are affected, open the installation log file. CS5 products indicate an exit code 6 or 7 in the Installation Status screen, or after you click the Troubleshooting link. ![]() Verify that you have sufficient access to that key, or contact your support personnel.ĬS4 products sometimes show the lines of text in the screen that appears when you click Show More Info at the Installer Status screen. Error 1404.Could not delete key \Software\Classes\CLSID\\PersistentHandler.Verify that you have sufficient access to that key, or contact your support personnel. Error 1402: Could not open key \Classes\.pdf\PersistentHandler.Error 1401: Unable to create key \Software\Classes\.tif\OpenWithList\Illustrator.exe.When you install Adobe CS4 or CS5 Suite or product, the More Info dialog box or installer log indicates one of the following error codes:
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